CURRICULUM VITAE

 
Professional ​
info​​

I'm Currently working as a Sales Manager in Waldhaus Flims. 

In this position I get to do what I like the most: Showing how our hotel can help customers achieve their goals. 

Certificates
Work​
experience​
SALES Manager

Oct. 2019 - present

 

Waldhaus Flims

• Responsible for 
• Acquisition of new customers and support of the current ones
• Pricing strategy
• Representation of the hotel abroad
• Planning of S&M campaigns
• Direct support to the DOSM

SALES & MARKETING EXECUTIVE

​Jun. 2018 - Sep. 2019

 

Crowne Plaza Zurich

• Responsible for the Corporate Business
• Acquisition of new customers and support of the current ones
• Pricing strategy for the corporate segment
• Representation of the hotel abroad
• Manager on Duty
• Planning of S&M campaigns
• Online and offline marketing campaigns
• Direct support to the DOSM

GUEST SERVICE MANAGER / FO SUPERVISOR

​Jan. 2018 - Jun. 2018

 

Holiday Inn Express Zurich Airport


• Manager on duty

• In charge of the team
• Complaint management
• Front office duties

Finance controlling

SALES & MARKETING ASSISTANT

​Jun. 2017 - present

 

Turicum Hotel Management Group


• Marketing operations execution
• Sales team support
• Graphic design (flyers, posters, templates) & newsletters
• Revenue management (reporting & analytics)
• Direct support of the Director of Business Development
• Webdesign – CMS / HTML-CSS​

 

FRONT OFFICE / NIGHT AUDITOR TRAINEE

Jan. 2017 - May. 2017

Holiday Inn Zürich Messe (4*)

• Manager on Duty
• Front office duties (in all of the shifts)
• Complaint management
• Process optimization through programming
• Reporting / End of Day / Cost controlling
• Apprentices supervision (occasionally)

 

 

SERVICE (TEMPORARY DURING STUDIES)

Mar. 2016 - Aug. 2017

 

Baur au Lac (5*sup / SDH / LHW)

• Duties in all outlets (mostly in banquett)
• Service supervision (occasionally)
• Private dinners / Menue presentations (occassionally)

INTERSHIP “CHEF THE RANG”

Jan. 2015 - Dec. 2015

 

Baur au Lac (5*sup / SDH / LHW)


• Service (In charge of a Station)
• Guest Realation Management
• Able to wrok in all the shifts
• In charge of the apprentices of the outlet (occasionally)
• In charge of instructing the new apprentices

TEMPORARY HELP FOR THE SERVICE TEAM

Mai. 2014 - Oct. 2014

 

Restaurant-Brauerei Steinfels

• In charge of a Service Station
• Attending the morning shift (sole person on duty)

INTERSHIP (COOK & CHEF THE SERVICE)

Oct. 2013 - Dec. 2013

 

Hotel Scheuble (3*)


• In charge of service as well as buying process
• Guest relation
• Part of the team that assembled the menus
• Preperation of meals for à la carte Guests

INTERSHIP SERVICE

Mar. 2013 - Sept. 2013

 

Ristorante Tre Cucine

• Mise en Place work
• In charge of a Service Station
• Working under pressure due to the location

SKI INSTRUCTOR

Feb. 2011 & Feb. 2013

 

Schneesportschule Bivio

• Teaching groups of up to eight kids
• Teaching up to the level "red prince"
• Private lessons

ASSISTENT

Apr. 2010 & Mai. 2010

 

ArchivScan (Digitalization of old pictures)

• Digitalization of all types of analogic pictures and videos
• Working with Photoshop

Languages
Languages

Spanish

German

English

Italian

Spanish

German

English

Italian

Knowledge

MS Excel
MS Word
MS Outlook
MS Powerpoint
Adobe Illustrator
Adobe Photoshop

Adobe InDesign

Opera
CMS - HTML/CSS
VBA
MySQL Workbench
(Programming)

Interests

Verschiedene Länder bereisen
Kochen und essen mit Freunden
Andere Kulturen kennenlernen
Freundschaften pflegen
Velo fahren, Joggen
Ski fahren

Education
DIPL. HÔTELIÈR-RESTAURATEUR HF

​Jan. 2014 - May 2017

 

SSTH Swiss School of Tourism and Hospitality

 

 

EIDG. MATURITÄTSZEUGNIS

​Feb. 2009 - Dec. 2012

 

Gymnasium der Schweizer Schule Santiago

EXCHANGE SEMESTER

​Feb. 2009 - Dec. 2012

 

Gymnasium der Kantonschule Romanshorn

STUDENT

Feb. 1998 - Dec. 2008

Schweizer Schule Santiago