RESUME

Professional ​
info​​

I'm a professional specialized in analytics, sales and marketing looking for new challenges in or outside the hotel industry. I've always been passionate about working in bigger companies, which enable me to bring value into great products. I'm a very sociable person and I love to learn from others as well as bringing my ideas to the table.

Work​
experience​
SALES & MARKETING MANAGER

Oct. 2019 - present

 

Waldhaus Flims

Started as a Sales Manager, got promoted as Sales Manager (Intermin Marketing Manager) and then to Sales & Marketing Manager. 

I was in charge of the rebranding of the hotel to become part of Marriott's Autograph Collection and then part of the team that implemented the necessary systems.

• Leisure & MICE Business 
• Acquisition of new customers and support of the current ones
• Pricing strategy
• Representation of the hotel abroad
• Planning of multi-channel S&M campaigns
• Analysis of customer behavior

CONSULTANT (SALES)

​Oct. 2020 - present

 

Nutricocktails GmbH

Nutricocktails is a Swiss start-up that focuses on providing products and ideas to live a healthier lifestyle.

• Developing of all selling channels

• Co-development of the strategy 

• Support for the description of products

SALES & MARKETING EXECUTIVE

​Jun. 2018 - Sep. 2019

 

Crowne Plaza Zurich

Started as Sales Executive and got promoted soon after to Sales & Marketing Executive. Here I developed a new social media concept and strategy for both the hotel and the newly created restaurant as well as new tools to find new leads and to better track the revenue streams in order to renegotiate contracts. 

• Responsible for the Corporate Business
• Acquisition of new customers and support of the current ones
• Pricing strategy for the corporate segment
• Representation of the hotel abroad
• Manager on Duty
• Planning of S&M campaigns
• Online and offline marketing campaigns
• Direct support to the DOSM

GUEST SERVICE MANAGER

​Jan. 2018 - Jun. 2018

 

Holiday Inn Express Zurich Airport


• Manager on duty

• In charge of the team
• Complaint management
• Front office duties

Finance controlling

SALES & MARKETING ASSISTANT

​Jun. 2017 - December 2017

 

Turicum Hotel Management Group


• Marketing operations execution
• Sales team support
• Graphic design (flyers, posters, templates) & newsletters
• Revenue management (reporting & analytics)
• Direct support of the Director of Business Development
• Webdesign – CMS / HTML-CSS​

 

FRONT OFFICE / NIGHT AUDITOR TRAINEE

Jan. 2017 - May. 2017

Holiday Inn Zürich Messe (4*)

• Manager on Duty
• Front office duties (in all of the shifts)
• Complaint management
• Process optimization through programming
• Reporting / End of Day / Cost controlling
• Apprentices supervision (occasionally)

 

 

SERVICE (TEMPORARY DURING STUDIES)

Mar. 2016 - Aug. 2017

 

Baur au Lac (5*sup / SDH / LHW)

• Duties in all outlets (mostly in banquett)
• Service supervision (occasionally)
• Private dinners / Menue presentations (occassionally)

INTERSHIP “CHEF THE RANG”

Jan. 2015 - Dec. 2015

 

Baur au Lac (5*sup / SDH / LHW)


• Service (In charge of a Station)
• Guest Realation Management
• Able to wrok in all the shifts
• In charge of the apprentices of the outlet (occasionally)
• In charge of instructing the new apprentices

TEMPORARY HELP FOR THE SERVICE TEAM

Mai. 2014 - Oct. 2014

 

Restaurant-Brauerei Steinfels

• In charge of a Service Station
• Attending the morning shift (sole person on duty)

INTERSHIP (COOK & CHEF THE SERVICE)

Oct. 2013 - Dec. 2013

 

Hotel Scheuble (3*)


• In charge of service as well as buying process
• Guest relation
• Part of the team that assembled the menus
• Preperation of meals for à la carte Guests

INTERSHIP SERVICE

Mar. 2013 - Sept. 2013

 

Ristorante Tre Cucine

• Mise en Place work
• In charge of a Service Station
• Working under pressure due to the location

SKI INSTRUCTOR

Feb. 2011 & Feb. 2013

 

Schneesportschule Bivio

• Teaching groups of up to eight kids
• Teaching up to the level "red prince"
• Private lessons

ASSISTENT

Apr. 2010 & Mai. 2010

 

ArchivScan (Digitalization of old pictures)

• Digitalization of all types of analogic pictures and videos
• Working with Photoshop

Certificates
Languages
Languages

Spanish

German

English

Italian

Spanish

German

English

Italian

Knowledge

MS Excel
MS Word
MS Outlook
MS Powerpoint
Adobe Illustrator
Adobe Photoshop

Adobe InDesign

Opera
CMS - HTML/CSS
VBA

 

Interests

Exploring different countries

Cooking & dining with friends

Get to know new cultures

Cultivating friendships

Biking, running, skiing

Education
DIPL. HÔTELIÈR-RESTAURATEUR HF

​Jan. 2014 - May 2017

 

SSTH Swiss School of Tourism and Hospitality

 

 

EIDG. MATURITÄTSZEUGNIS

​Feb. 2009 - Dec. 2012

 

Gymnasium der Schweizer Schule Santiago

EXCHANGE SEMESTER

​Feb. 2009 - Dec. 2009

 

Gymnasium der Kantonschule Romanshorn

STUDENT

Feb. 1998 - Dec. 2008

Schweizer Schule Santiago